Pension and Public Grievances Department

Government of Assam, Assam Sachivalaya, Dispur, Guwahati-781006

CHAPTER I
 PARTICULARS OF THE ORGANISATION, FUNCTIONS AND DUTIES.

Dr. Himanta Biswa Sarma, Minister i/e Pension & Public Grievances.

Dr A. U. Choudhury, IAS, Commissioner & Secretary, is the Head of the Department at the official level and is assisted by Smti F. Samsul, ACS, Joint Secretary, Smti I. G. Konwar, ACS, Joint Secretary, Smti A. Narzary, Under Secretary, Shri B. C. Roy, Superintendent & Shri A. J. Bordoloi, Sr. Financial Adviser in the Department. The officers are assisted by Senior & Junior Assistants.

 FUNCTIONS OF THE DEPARTMENT OF PENSION & PUBLIC GRIEVANCES.

The Department Administers and Monitors the Acts and Legislations Relating to pension, Provident Fund, Group Insurances Scheme, Commutation of Pension, Special Family Pension, for which purpose, exercises the Financial Powers as the Administrative Department and Acts as the Referral Department for interpretation of the Acts/rules namely :

  1. The Assam Services (Pension) Rules 1969.
  2. The Assam Services (Extraordinary) Pension Rules, 1963.
  3. The Assam Services (Commutation of Pension) Rules,1965.
  4. The Assam Services (Compassionate fund) Rules, 1962.
  5. General Provident Fund (as) Rules,
  6. State Government Employees Group Insurance Scheme.
  7. Special Family Pension Scheme.

Review/Amendment/Relaxation of the said rules are the Responsibility of the Department. The Department Receive and Monitors Applications from the members of the public on the individual grievances and forwards the same to the concerned authorities for suitable redressal permissible under the Acts/Rules/Guidelines/instruction etc. of the Government.

CHAPTER 2&3
 PARTICULARS OF THE ORGANISATION, FUNCTIONS AND DUTIES.POWERS, DUTIES OF ITS OFFICERS AND EMPLOYEES.
PROCEDURES, CHANNELS OF SUPERVISION AND ACCOUNTABILITY.

NAME & DESIGNATIONPOWER & DUTIES.
Dr A.U. Choudhury,
IAS.Commissioner & Secretary,
Over all in-charge of the Deptt
Smti F. Samsul, ACS & Smti I. G. Konwar, ACS
Joint Secretary.
  1. All referral cases of various Department. Deputy Secretary.
  2. Commutation of pension of the District - Darrang, Karimganj, Sonitpur, Kamrup(M) & Kamrup (R), Hailakandi, Tinsukia, Kokrajhar, Bongaigaon and Cachar
  3. All matters relating to High Court cases of respective Districts.
  4. Matter relating to G.I.S.
  5. Amendment of Rules.
  6. New Pension Scheme.
  7. GPF/CPF.
  8. Any other works to be allotted from time to time.
  9. All Establishment matter of the Deptt and the Directorate of Pension.
  10. Commutation of Pension outside the State and AIS pensioners.
  11. Assembly matters.
  12. Matter relating to Pensioner’s Association.
  13. RTI.
  14. Any work to be allotted from time to time by Com. & Secy.
Smti A. Narzary ,
Under Secy.
  1. Matter relating to Public Grievances.
  2. Commutation of pension of the districts – Dibrugarh, Sibsagar, Goalpara, Dhubri, Golaghat, Dhemaji, Morigaon, Dima Hasao (North Cachar Hills), Karbi-Anglong, Lakhimpur, Nalbari, Nagaon, Jorhat, Barpeta and Chirang.
  3. Court cases relating to Commutation of Pension.
  4. Matter relating to Pay Commission and Finance Commission.
  5. Audit objection & PAC matter.
  6. Co-ordination with Director of Pension relating to computerisation.
  7. Any other work to be allotted from time to time by Comm. & Secy.
Shri A. J. Bordolai,
Senior F A.
  1. To advise the Deptt. specially in all Financial matters of the Department.
Shri B.C. Roy
Superintendent.
  1. To supervise the official works of the Department.
Shri Satya Narayan Das, Senior Administrative Assistant
  1. Assembly & Parliamentary matters.
  2. Matter relating to Pensioners Association,
  3. Court cases of respective Districts.
  4. Pension Adalat.
  5. Commutation of Pension cases of Lakhimpur, Baska, Udalguri, Kokrajhar and Sibsagar Districts.
  6. Estt. matters of P & PG Deptt, Directorate of Pension and Progress report of Directorate of Pension.
  7. Any other work to be alloted from time to time
Shri Rudra Bora
Senior Administrative Assistant
  1. All referral cases of various Department.
  2. Commutation of pension of the District - Nagaon, Sonitpur, Cachar
  3. Court cases of respective Districts
  4. Matter relating to G.I.S.
  5. Amendment of Rules.
  6. New Pension Scheme.
  7. RFD
  8. Any other work to be alloted from time to time
Shri Rakesh Talukdar
Senior Administrative Assistant
  1. Issue of Ceiling.
  2. Budget Matters
  3. Matter relating to Finance Commission & State Finance Commission
  4. Audit objection/Draft Para, PAC matter.
  5. Commutation of Pension cases of Nalbari, Golaghat and Jorhat Districts.
  6. Special Family Pension.
  7. Court cases of respective Districts.
  8. Family Pension, Special Family Pension and Extra-ordinary Pension
Shri Mantim Mani Bora,
Senior Administrative Assistant
  1. GPF/CPF under S.A. (E) Deptt.
  2. Commutation of Pension cases of Barpeta, Chirang and Darrang Districts.
  3. Matter relating to RTI Act/2005.
  4. CPGRAMS.
  5. Matter relating to Public Grievances.
  6. Court cases of respective Districts
  7. Retirement Profile & Simplified Proforma
  8. Any other work to be alloted from time to time
Shri P. Teron,
Senior Administrative Assistant
  1. Diarising of all Admissibility reports for commutation of pension from A.G, Assam , D.P , Assam and medical reports from SSMB for commutation of pension cases in respect of District Tinsukia, Karbi Anglong, Dima Hasau (N.C. Hills), Goalpara, Dhubri, Bongaigaon, Barpeta, Lakhimpur, Sonitpur, Baksa, Kokrajhar, Udalguri, Karimganj, Cachar, Hailakandi, Dhemaji, Chirang, Darrang and Nalbari.
  2. GPF /CPF out side S.A(E) Deptt.
Shri D. Das,
Senior Administrative Assistant
  1. Assembly and Parliamentary matters.
  2. Matter relating to Public Grievances.
  3. Court cases of respective Districts.
  4. Commutation of Pension cases of Goalpara, Karimgang, Dhemaji Districts.
  5. Any other work to be allotted from time to time.
  6. Miscellenious Matters.
Shri Dilip Talukdar,
Junior Administrative Assistant
  1. Movement of Files.
  2. All kind of letter receipt.
  3. Commutation of pension cases of Morigaon, Bongaigaon District.
  4. Court cases of respective Districts.
Smti P. Bonjung,
Junior Administrative Assistant
  1. Despatch of Daks.
  2. Commutation of pension cases of Karbi Anglong, Dima Hasau (N.C. Hills) District , Dibrugarh and Tinsukia.
  3. Court cases of respective Districts.
  4. Miscellenious Matters.
  5. Any other work to be allotted from time to time
Shri B. Dowania,
Senior. Grade Computer Operator
  1. All typing and computer works in this Deptt.
All Grade-IV Staff
  1. As per direction of the officer with whom the person is attached.

CHAPTER 4
 NORMS FOR DISCHARGE OF DUTIES AND FUNCTIONS :

  1. All cases of Commutation of Pensions are processed in a chronological manner depending on the date of receipt of authority from the Office of the Accountant General and Director of Pension or on application from the individual registers are maintained for this purpose.
  2. Individual cases of pension referred in this Department for interpretation of rules, views and advice by the other Departments are disposed at the earliest. Individual Court cases/documents pertaining to pension matters of other Administrative Departments are forwarded promptly for necessary action. The Department does not sanction pension of individual Government servants. It is the job of the concerned Administrative Department.
  3. Registers of Public Grievances are maintained and will take necessary steps to forward the grievances to the concerned department.
  4. Rules are amended only on completion of the legal requirements and necessary advice from the concerned Departments as required under the rules of executive business.

CHAPTER 5
 RULES, REGULATIONS INSTRUCTIONS MANUALS RECORDS HELD BY ITS EMPLOYEES FOR DISCHARGING ITS FUNCTIONS.

  1. The Assam Services (Pension) Rules 1969.
  2. The Assam Services (Extraordinary) Pension Rules, 1963.
  3. The Assam Services (Commutation of Pension) Rules,1965.
  4. The Assam Services (Compassionate fund) Rules, 1962.
  5. General Provident Fund (as) Rules,
  6. State Government Employees Group Insurance Scheme.
  7. Special Family Pension to the Families of officers killed while on duty.

CHAPTER 6
 CATEGORIES OF DOCUMENTS UNDER ITS CONTROL

  1. Registers on Commutation of Pension Public Grievances.
  2. Buffsheets on : Pension cases referred to the Department. Release of General Provident Fund. General Insurance Scheme.

CHAPTER 7
 PARTICULARS OF ARRANGEMENTS THAT EXIT FOR CONSULTATION WITH THE REPRESENTATIVES OF THE MEMBERS OF THE PUBLIC IN RELATION WITH THE FORMULATION OF POLICY OF IMPLEMENTATION THEREOF :

No such arrangements exit

CHAPTER 8
 BOARDS COUNCILS COMMITTEES, OTHER BODIES CONSTITUTED FOR THE PURPOSE OF ADVISING WHETHER THE MEETING OF THESE COUNCILS BOARDS ARE OPEN TO OR ACCESIBLE FOR PUBLIC.

There is a Standing Committee constituted by the Department with the Accountant General Assam to review and monitor the pension cases pending with the Administrative Departments of the State Government.

Pension Adalats are held from time to time to expedite finalisation of pending pension cases.

CHAPTER 9
 DIRECTORY OF ITS OFFICERS AND EMPLOYEES:

As given in Chapter 2&3.

CHAPTER 10
 BUDGET ALLOCATED TO ITS AGENCY INDICATING PARTICULARS OF ALL PLANS,PROPOSED EXPENDITURES AND REPORTS ON DISBURSEMENTS MADE.

Director of Pension is released Fund from the annual Budget of the Department as when ceiling is received from the Finance Department for taking up the works proposed for during the year.

CHAPTER 11
 MANNER OF EXECUTION OF THE SUBSIDY PROGRAMMES, INCLUDING THE AMOUNT ALLOCATED AND DETAILS OF THE BENEFICIARIES OF SUCH PROGRAMMES.

No such subsidy programmes is executed in the Department.

CHAPTER 12
 PARTICULARS OF RECEIPTS OF CONCESSIONS PERMITS AND AUTHORISATION GRANTED BY IT.

No concessions, permits or authorisation are issued. However sanctions for Commutation of Pension are issued from the department.

CHAPTER 13
 DETAILS OF INFORMATION REDUCED IN AN ELECTRONIC FORM.

No such information is available.

CHAPTER 14
 PARTICULARS OF FACILITIES AVAILABLE TO CITIZENS FOR ATTAINING INFORMATION INCLUDING THE WORKING HOURS LIBRARY OR READING ROOM FOR THE PUBLIC.

The State Public Information Officer of this Department is available during office hours on working days.

CHAPTER 15
 NAMES, DESIGNATION AND OTHER PARTICULARS OF THE PUBLIC INFORMATION OFFICERS.

Ms. Farida Samsul, ACS,
Joint Secy. to the Govt. of Assam,
Pension & Public Grievances Deptt. (P & PG)
Block-A, 3rd Floor, Assam Secretariat (Civil)
Dispur, Guwahati -781006
Phone No : 0361-2237227
e-mail: mahtab[dot]ahmed[at]gov[dot]in
State Public Information Officer.
Dr A. U. Choudhury, IAS,
Commissioner & Secy. to the Govt. of Assam,
Pension & Public Grievances Deptt. (P & PG)
Block-D, 2nd Floor, Assam Secretariat (Civil),
Dispur, Guwahati -781006
Phone No : 0361-2237227
e-mail: mahtab[dot]ahmed[at]gov[dot]in
First Appellate Authority.